eCommerce Store - PayPal Refunds
The process to refund a purchase on the eCommerce Store when using PayPal as a payment gateway is different from other payment gateways. See below for the steps to refund an order on your eCommerce Store. From the eCommerce Store Admin 1. Click on ...
eCommerce Store User Guide
Access Your eCommerce Store Review the eCommerce Store Widget on your Engage Dashboard The eCommerce Store Widget shows a running tally of Year-To-Date total orders and unprocessed orders (*note* this is not a real time update). Unprocessed Orders = ...
eCommerce Store Shipping Integration Credentials
Currently the eCommerce store integrates with UPS and FedEx for shipping calculations. To setup the integration we will need a set of credentials and the process to obtain those will be outlined below. UPS: For UPS you will need your login username, ...
Importing Products to the eCommerce Store
The product file should be a CSV (comma-separated values) file. Each row may represent a product or a variant of a product, depending on if the column variant_of is set. A header row is optional. The process is case-insensitive (capitalization ...
FAQ - eCommerce Store
What Shipping Options are supported? The eCommerce Store supports Digital (for eGift Cards), Flat Rate (% or $ amount), Fedex and UPS shipping options. NOTE : For Fedex and UPS shipping, all products and variants must have an estimated weight as ...