eCommerce Store
Jupiter eCommerce Gateway "Pending Ack"
What does it mean when my account status is 'Pending Ack'? This means you need to agree to the Terms and Conditions to complete your application process and submit for approval. Not sure where to go? Here's how in a few simple steps: Log into your ...
Managing Digital Gift Card Sales and Redemption
When a Digital Gift Card is purchased in the eCommerce Store, an email with a Gift Card PDF is sent to the Purchaser, to the Recipient and to the Restaurant Owner/Manager. The Digital Gift Card shows the name, amount, date and has an auto generated ...
Creating a New eCommerce Store Promotion
Step 1. Select “Promotions” under the Promotions Tab in the navigation. Step 2. Select “+ New Promotion” Step 3. Complete the following fields: Name The name you assign to the promotion. Code You can either create a custom code that will be used at ...
eCommerce Store - PayPal Refunds
The process to refund a purchase on the eCommerce Store when using PayPal as a payment gateway is different from other payment gateways. See below for the steps to refund an order on your eCommerce Store. From the eCommerce Store Admin 1. Click on ...
eCommerce Store User Guide
Access Your eCommerce Store Review the eCommerce Store Widget on your Engage Dashboard The eCommerce Store Widget shows a running tally of Year-To-Date total orders and unprocessed orders (*note* this is not a real time update). Unprocessed Orders = ...
eCommerce Store Shipping Integration Credentials
Currently the eCommerce store integrates with UPS and FedEx for shipping calculations. To setup the integration we will need a set of credentials and the process to obtain those will be outlined below. UPS: For UPS you will need your login username, ...
Importing Products to the eCommerce Store
The product file should be a CSV (comma-separated values) file. Each row may represent a product or a variant of a product, depending on if the column variant_of is set. A header row is optional. The process is case-insensitive (capitalization ...
eCommerce Store - Shipping and Payment Gateway Integrations
What Shipping Options are supported? The eCommerce Store supports Digital (for eGift Cards), Flat Rate (% or $ amount), Fedex and UPS shipping options. NOTE : For Fedex and UPS shipping, all products and variants must have an estimated weight as ...