FAQ - eCommerce Store

FAQ - eCommerce Store

What Shipping Options are supported?   The eCommerce Store supports Digital (for eGift Cards), Flat Rate (% or $ amount), Fedex and UPS shipping options.  NOTE : For Fedex and UPS shipping, all products and variants must have an estimated weight as the rates are based on the weight of the product(s) being shipped.

What info is needed to set up Fedex Shipping Options?    You need to have a Fedex Business Account in order to set up the Fedex Shipping option in the eCommerce Store.    

Spillover Support needs the following info to set up Fedex integration for you.   See Integration Guide on how to get this info.
  1. Fedex Business Account #
  2. Meter Number
  3. Authentication Key
  4. Password

What info is needed to set up UPS Shipping Option?    You need to have a UPS Business Account in order to set up the UPS Shipping option in the eCommerce Store.  

Spillover Support needs the following info to set up UPS integration for you.  See Integration Guide on how to get this info.
  1. User ID/Login
  2. Password
  3. Shipper Number
  4. Access Key 
What Payment Gateway Options are supported?  The eCommerce Store supports Jupiter, Paypal, Authorize.net payment gateways.

What info is needed to setup Jupiter for Payment processing? You can apply for a Jupiter Payment Gateway for our eCommerce Store using this link:  https://payments-onboarding.jupiterhq.com/spilloverecomm.  After that we just need the the Jupiter Sub-Merchant ID which is supplied to us directly by Jupiter.  

What info is needed to setup Paypal for payment processing?  You need a Paypal Business Account.  Once you have your business account your  Paypal API Signature credentials are required to set up the integration.  Your Paypal API Signature Credentials include which includes an API Username, API Password, and Signature.  How to get your Paypal API Signature credentials 

What info is needed to setup Authorize.net for payment processing?  Your Authorize.net Login ID and Transaction Key.  How to get your Authnet Login ID & Transcation Key  

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