Spillover eCommerce Store
How to Make Simple Edits to Products in Your eCommerce Store
This guide explains how to make common product updates in your eCommerce store, including changing a product's name, description, price, images, category, and other basic settings. Opening a Product Select Products from the left navigation menu. ...
Holiday Menus and Pre-Orders in eCommerce Store
Setting Up Holiday Menus for Pre-Orders in Ecommerce Store The holiday season is the perfect time to offer special menus, limited-time items, or festive packages through your Spillover eCommerce solution. We’re here to make sure your setup runs ...
eCommerce Store Implementation Guide
This article covers the main requirements for initial setup of your eCommerce Store. See our eCommerce Store User Guide for guidance on operating your Store after initial setup. Store Items Digital Gift Cards We can add Digital Gift Cards to your ...
Ship Station Integration
To set up the integration go to Configurations->Shipping Services Settings. There are three parts to setting up the Ship Station Integration : Part 1. Rates Calculator integration Part 2. Order Management integration. Part 3. Set up the Ship Station ...
Jupico eCommerce Gateway "Pending Ack"
What does it mean when my account status is 'Pending Ack'? This means you need to agree to the Terms and Conditions to complete your application process and submit for approval. Not sure where to go? Here's how in a few simple steps: Log into your ...
Managing Digital Gift Card Sales and Redemption
Spillover digital gift cards are sold through your Spillover eCommerce Store and can be redeemed in: Spillover Online Ordering (pickup or delivery) Spillover eCommerce Store (merchandise or other good Note: These gift cards cannot be used for dine-in ...
Creating a New eCommerce Store Promotion
Step 1. Select “Promotions” under the Promotions Tab in the navigation. Step 2. Select “+ New Promotion” Step 3. Complete the following fields: Name The name you assign to the promotion. Code You can either create a custom code that will be used at ...
eCommerce Store - PayPal Refunds
The process to refund a purchase on the eCommerce Store when using PayPal as a payment gateway is different from other payment gateways. See below for the steps to refund an order on your eCommerce Store. From the eCommerce Store Admin 1. Click on ...
Spillover eCommerce Store Guide
Access Your Store Command Center Dashboard After logging into the Spillover Command Center, your homepage dashboard displays an eCommerce Sales widget with: Year-to-date sales total Number of unprocessed orders An order is considered Unprocessed ...
eCommerce Store Fedex and UPS Integration
Currently the eCommerce store integrates with UPS and FedEx for shipping calculations. To setup the integration we will need a set of credentials and the process to obtain those will be outlined below. UPS: For UPS you will need your login username ...
Importing Products to the eCommerce Store
The product file should be a CSV (comma-separated values) file. Each row may represent a product or a variant of a product, depending on if the column variant_of is set. A header row is optional. The process is case-insensitive (capitalization ...
eCommerce Store Payment Gateway Integrations
What Payment Gateway Options are supported? The eCommerce Store supports Jupico, Paypal, Heartland, Authorize.net payment gateways. What info is needed to setup Jupiter for Payment processing? You can apply for a Jupico Payment Gateway for our ...
Popular Articles
Troubleshooting Lost Access to Facebook Business Manager
Access to the Business Manager is crucial to managing posts on Facebook and Instagram and connecting all accounts correctly in one place. It is also essential for boosting posts and paid advertising. For clients who cannot access the Business ...
Connecting your Facebook Business Page and Instagram Professional Business Account
Make sure your Instagram Account is a Professional Business Account (Not a Professional Creator Account or a Personal Account) To switch a personal account to a business account: Go to your instagram profile and tap in the upper right corner. ...
QR Codes: What they are, How to use Tracking Links in ENGAGE, How to use in print marketing
What is a QR Code? A QR Code (or "Quick Response" Code) is a type of barcode that can be read by a digital device (a smartphone or tablet). Often used in print marketing, these codes typically point to a single website URL. Restaurants can ...
How to Export your OpenTable Guest List and import it into your Engage Subscriber DB
It's easy to export your Guest data (name, phone number, email address, etc.) from your OpenTable system. Follow these steps to get going! From your OpenTable desktop, select the "Reports" tab Click on "Marketing Options," and then, "Guest Export" ...
Guidance on Photos for your Social Posts
Types of Restaurant Photos Great photography helps showcase your restaurant, attract new customers, and create a professional first impression. The photos you use throughout your website, online ordering, and social media should tell the story of ...