Getting Started with your Engage Online Ordering Solution

Getting Started with your Engage Online Ordering Solution

  1. Accessing the Engage Command Center and Logging In
  2. Overview of Information shown on the Command Center Dashboard  
  3. Accessing the Marketing Calendar to view all scheduled social media posts and email blasts
  4. Accessing all Engage Tools via the Command center including the Online Ordering Admin
  5. Accessing the Help Center via the Command Center
  1. Overview of Admin Dashboard (viewed via Web Browser)
  2. Enabling/Disabling your Online Ordering via the Admin
  3. Updating a Menu item and enabling/disabling a menu Item 
  4. Updating Your Regular Hours and adding special Holiday Hours
  5. Overview of Business Reports available
  6. Refunding or voiding a Payment through the Admin
  1. Downloading and logging into the iPad Order Management App
  2. iPad Notifications when a new order is received
  3. Viewing and managing your list of pending and upcoming orders
  4. Updating the status of an order and sending a text notification to a customer
  5. Increasing/Decreasing the preparation time during busy/slow periods
  6. Enabling/Disabling Online Ordering and Individual items on your Menu
  7. Refunding a Payment on the iPad
  1. How to set up and test your new online order ticket printer
  3. New Feature: Adding Popup messages to your Online Ordering Main page or Checkout
  4. New Feature: Adding a custom message to display when you are closed
  5. Making edits to your Menu
  7. Review of Reporting   

Additional Information:  Online Ordering FAQ 


    • Related Articles

    • Getting the most out of your Online Ordering (Webinar)

      This recorded live training webinar focused on tips and tricks you need to manage your Online Ordering Solution. Topics covered include: Tips on Promoting your Online Ordering Solution  Creating Discount Coupons  Adding Popup messages to your Online ...

    • Tips for promoting your online ordering business

      After you go live you will receive a URL link for your Online Ordering solution that you can publish anywhere your business has a presence on the internet. This article includes some quick and easy tips to help you let the world know you are ready to ...

    • FAQ - Online Ordering Solution

      What options are there for managing orders?  There are multiple options for handling orders and many of these options can be used at the same time. E.g., get a text alert or an automated call if a print fails.    Order Boss iPad Application  ...

    • Setting Holiday Hours in your Online Ordering Solution

      If you would prefer watch a video click here otherwise follow the instructions below 1. Log in to your Engage Command Center and go to Online Ordering.  (How to access Engage Command Center) 2. Click on the online order admin button. 2. Go to ...

    • Getting Started with your Engage Internet Marketing System

      Training Video 1 : Introduction to your Engage Command Center Accessing the Engage Command Center and Logging In Overview of Information shown on the Command Center Dashboard   Accessing the Marketing Calendar to view all scheduled social media posts ...