Guide 5: Getting Started with your Engage Online Ordering Solution (V2)

Guide 5: Getting Started with your Engage Online Ordering Solution (V2)


Managing your Orders using the iPad App

  1. Downloading and Logging into the iPad Order Management App
  2. Using your iPad App to manage orders 
    1. Viewing and managing your list of pending and upcoming orders
    2. Updating the status of an order and sending a text notification to a customer
    3. Increasing/Decreasing the preparation time during busy/slow periods
  3. iPad Notifications When a New Order is Received
  4. Snoozing Items on your Menu

Online Ordering Printer Setup 

  1. How to set up and test your new online order ticket printer (Video)

Useful Information



    • Related Articles

    • Guide 2: Getting Started with your Engage Internet Marketing System

      1. Centralized Campaign Calendar Accessing the Engage Campaign Calendar to view all your email and social media campaigns Using Your Campaign Calendar: Filtering, Viewing Content, and Accessing Metrics Subscribe to your Campaign Calendar to view on ...
    • Tips for promoting your online ordering business

      After you go live you will receive a URL link for your Online Ordering solution that you can publish anywhere your business has a presence on the internet. This article includes some quick and easy tips to help you let the world know you are ready to ...
    • Getting the most out of your Online Ordering (Webinar)

      This recorded live training webinar focused on tips and tricks you need to manage your Online Ordering Solution. Topics covered include: Tips on Promoting your Online Ordering Solution  Creating Discount Coupons  Adding Popup messages to your Online ...
    • Guide 4: Getting started with your Engage Website Management Tools

      Adding a Home Page Popup message to your website Adding an event to your Website Events Calendar Adding Blog Posts to your website Making simple edits to your website pages e.g. editing About Us copy Updating your Website Navigation Making Simple ...
    • FAQ - Online Ordering Solution

      What options are there for managing orders? There are multiple options for handling orders and many of these options can be used at the same time. E.g., get a text alert or an automated call if a print fails. OrderGuruPro iPad App (with Version 2 of ...