Getting Started with your ENGAGE Online Ordering Solution (V2)

Getting Started with your ENGAGE Online Ordering Solution (V2)

Managing your Orders using the iPad App

  1. Downloading and Logging into the iPad Order Management App
  2. Using your iPad App to manage orders 
    1. Viewing and managing your list of pending and upcoming orders
    2. Updating the status of an order and sending a text notification to a customer
    3. Increasing/Decreasing the preparation time during busy/slow periods
  3. iPad Notifications When a New Order is Received
  4. Snoozing Items on your Menu

Online Ordering Printer Setup 

  1. How to set up and test your new online order ticket printer (Video)

Useful Information


    • Related Articles

    • Getting Started with your ENGAGE Internet Marketing System

      1. Centralized Campaign Calendar Accessing the Engage Campaign Calendar to view all your email and social media campaigns Using Your Campaign Calendar: Filtering, Viewing Content, and Accessing Metrics Subscribe to your Campaign Calendar to view on ...

    • FAQ - Online Ordering Solution

      What options are there for managing orders? There are multiple options for handling orders and many of these options can be used at the same time. E.g., get a text alert or an automated call if a print fails. OrderGuruPro iPad App (with Version 2 of ...

    • Setting Holiday Hours in your Online Ordering Solution

      If you would prefer watch a video click here otherwise follow the instructions below 1. Log in to your Engage Account and go to Online Ordering. (How to access your Engage Account ) 2. Click on the online order button on the left navigation panel. 2. ...

    • Getting started with your ENGAGE Website Management Tools

      Viewing and Responding to Website Form Submissions Adding a Home Page Popup message to your website Adding an event to your Website Events Calendar Adding Blog/News Posts to your website Making simple edits to your website pages e.g. editing About Us ...

    • Managing Popups for Online Ordering

      To create a popup message to display to your online ordering customers. Navigate to your Online Order Admin from your Engage Dashboard by clicking on Online Ordering under Online Sales To create and manage a popup message. Click on "Marketing" > ...