Getting Started with your Engage Online Ordering Solution

Getting Started with your Engage Online Ordering Solution


Topics covered in this Video + links to additional support articles
  1. Overview of Admin Dashboard (viewed via Web Browser)
  2. Enabling/Disabling your Online Ordering via the Admin
  3. Updating a Menu item and enabling/disabling a menu Item 
  4. Updating Your Regular Hours and adding special Holiday Hours
  5. Overview of Business Reports available
  6. Refunding or voiding a Payment through the Admin

Topics covered in this Video + links to additional support articles
  1. Downloading and logging into the iPad Order Management App
  2. iPad Notifications when a new order is received
  3. Viewing and managing your list of pending and upcoming orders
  4. Updating the status of an order and sending a text notification to a customer
  5. Increasing/Decreasing the preparation time during busy/slow periods
  6. Enabling/Disabling Online Ordering and Individual items on your Menu
  7. Refunding a Payment on the iPad
  1. How to set up and test your new online order ticket printer

Topics covered in this Video + links to additional support articles
  3. New Feature: Adding Popup messages to your Online Ordering Main page or Checkout
  4. New Feature: Adding a custom message to display when you are closed
  5. Making edits to your Menu
  7. Review of Reporting   

Additional Information:  Online Ordering FAQ 


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