Getting Started with your ENGAGE Online Ordering Solution (V2)

Getting Started with your ENGAGE Online Ordering Solution (V2)


Managing your Orders using the iPad App

  1. Downloading and Logging into the iPad Order Management App
  2. Using your iPad App to manage orders 
    1. Viewing and managing your list of pending and upcoming orders
    2. Updating the status of an order and sending a text notification to a customer
    3. Increasing/Decreasing the preparation time during busy/slow periods
  3. iPad Notifications When a New Order is Received
  4. Snoozing Items on your Menu

Online Ordering Printer Setup 

  1. How to set up and test your new online order ticket printer (Video)

Useful Information



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