How to Enable/Disable Online Ordering

How to Enable/Disable Online Ordering

There are multiple ways to enable/disable your online ordering to temporarily pause orders.

1. SpillOrder App

The simplest way to enable/disable online ordering is via the SpillOrder App. Use the toggle on the top right of the screen to pause orders any time. Just remember, you'll need to turn this back to "ENABLED" to get orders back online.  This disables ordering at the location-level.  If you have multiple locations the other locations will stay enabled.




2. SpillOrder Admin via ENGAGE

The other option is via the SpillOrder Admin Dashboard in ENGAGE, which can be accessed via web browser on mobile device.

Log into ENGAGE, click "Online Ordering" then use the toggle at top right of screen. 
Note: Disabling on the main Admin page will disable Online Ordering for all locations (See below if you are multi-location and want to disable 1 location only).



If you are multi-location and want to just 1 location, Go to Settings->Location and Toggle off the Location you would like to disable



3. Stream Dashboard (if using Stream integration)

If you're using the Stream integration with your Point of Sale, locate the "Pause Menu" feature on your Stream Dashboard to enable/disable across various DSPs.
Log into ENGAGE, click "Online Ordering" > Settings > Integrations > Log into Stream; Or use the Stream App Login provided by your PM during implementation (or contact support@spilloverr.com).
From here, click "Pause Menu" and choose which DSPs you would like to pause (any or all).
 
 



4. Spillover Support

Our staff is on standby to help with enabling or disabling your online orders any time.
Get in touch via email, phone, or Support Portal.
Email: support@spillover.com, Phone: (512) 617-2774

Support Portal: Log a Support Ticket, More Info: Spillover Support 

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