Loyalty Rewards

Loyalty Rewards

1. Setting up your Loyalty Program


To enable your Loyalty program go to Marketing-> Loyalty and Toggle ON.  Configure the Rules for your Loyalty Program.  See explanation of options below. Note points are earned for every dollar spent.  $1 spend = 1 point.  YOu can also set rewards based on order frequency and not just amount of $'s spent.




1. Minimum Sub total = the min amount a customer needs to spend on an order before before they can redeem any of their accrued points in the checkout.   This encourages the customer to perhaps spend a little more so they can use their points. 
2. Minimum Redeemable Points = The min number of points that a customer needs to earn before they can start to redeem them.  Points are earned on the basis of $1 spend = 1 point, so this forces the customer to have spent $X on orders before you start to reward them. 
3. Points per $ = This Is the value of points at redemption in the checkout.  As an example you could set it to 10 points gives you $1 discount.
4. Visit Threshold and Reward Points = You can set a bonus number of points that can be awarded based on order volume.  The clock resets every 3 months.  This encourages frequency of orders.


2. How a customer checks their points


A customer can check their points status at any time by logging into their account and see how many order orders are required to unlock their Bonus points.  



3.  How a customer redeems points 


Points can be redeemed in the checkout as long as the reward program rules have been met (i.e. min order value, min number points earned).  The "Use Now" button will be grayed out If the redemption rules have not been met.



4. How to manually grant reward points to a customer


You can choose to grant additional reward points by going to Customers->Add Loyalty Points







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