Reviews and Reputation Management
Enabling/Disabling Review Notifications from Spillover MyReviews
By default Review Notifications are enabled when your User Account is created. To disable notifications simply log into your Engage Dashboard and go to Reviews. Click on My Reviews Settings on top right. Toggle off to disable Review Notifications and ...
Review Reports
Review Reports To view a summary of all Reviews from Google, Yelp, Facebook and MyReviews and the average star rating, click on "Reports" and "Reviews". You can select to filter by Review Source and Star Rating.
ENGAGE Reviews Manager
1. What is Reviews Manager? The ENGAGE Reviews Manager has two main features. It provides you with the ability to: 1. Collect your own reviews, by adding a Branded Review Capture link to your website. You can then encourage your customers to submit ...
How to update your Google Business Info and Hours via Senalysis
1. After you have added your Google Business Account to Senalysis, you can click on the edit "pencil" button on the Accounts Page. 2. You can update any info you have setup in your Google Business Account., including opening hours.
How to add Yelp to SENALYSIS - to view and manage reviews
Note : You must add reviews@spillover.com as a manager to your Yelp Business Page in order to manage Yelp reviews through SENALYSIS 1. Log in to your Yelp Business Account, go to Account Settings->User Management and invite reviews@spillover.com to ...
Viewing and responding to Reviews in SENALYSIS
Senalysis currently supports reviews from Google, Yelp, Facebook & Spillover MyReviews. Note, your SENALYSIS Inbox will only start to populate with reviews and notifications from the date you first access SENALYSIS. Historic reviews will not be ...
How to add your google business to SENALYSIS - to manage your reviews and post to google
Your Google Business Account must be a VERIFIED account in order to add it to Senalysis. Claiming and Verifying your Google Business Listing 1. Click on Social Media in the Engagement Section of the navigation. This will bring you to SENALYSIS. 2. ...