Using "MyOrdering Stream" to Manage Online Orders - FAQs

Using "MyOrdering Stream" to Manage Online Orders - FAQs

Login to MyOrdering Stream on phone, tablet, or desktop. 

Stream Menu Dashboard

1. MENU Dashboard

Find categories and item info + sync and publish menus from this dashboard.
*Note that Stream is mostly a reflection of the menu setup in your POS. Additional items, prices, categories, etc. will need to be set up in the POS and "Sync'd" to the Stream menus. 
Inside MyOrdering Stream, you can: 
-Rename Items
-Rename Categories
-Add Item Descriptions
-Add Item Images
-Rearrange Categories, Items, or Modifiers

2. ORDER Dashboard

Find order details, manage prep time, and note status from this dashboard. 
See: MyOrdering Stream Order Dashboard

3. Sync Menu 

Click here to "Sync" menu updates from your POS to MyOrdering Stream.

4. Publish Menu 

Click here to "Publish" your menus to all connected DSPs, including Spillover Online Ordering. 

5. Manage Location Menus

Toggle here between locations

6. Manage Different Menus

Toggle between breakfast, lunch, dinner menus setup by day-time availability

7. Rearrange Categories

Drag & Drop here to arrange sort order for categories

8. Toggle View for different DSP

View menu setup here for Doordash, UberEats, GrubHub, MyOrdering, etc. 
See: Adjusting Price Increase for Various DSP

9. Edit Category, Rearrange Items

Click the pencil icon to edit category titles, rearrange items, add items from another category, or remove category

10. Edit Item

Click the item title to edit names, descriptions, tags, categories, rearrange or remove modifiers

11. Get Support

Chat with MyOrdering Stream Support for any questions or needs during setup.


MyOrdering Stream Order Dashboard


1. ORDER Dashboard

Find order details, manage prep time, and note status from this dashboard. 

2. Manage Location Orders

Toggle here between locations

3. Manage Order Status

View orders based on status type: All Active / In Progress / Ready for Pickup / Out for Delivery

4. Change Prep Time

Click "Edit" to adjust current prep time

5. Search Order History

Click in search bar to look up by Order ID or Name

6. View Item Details

Click "View Details" to see detailed order info, set order status, contact customer, or cancel order

7. Update Order Status

Click "Ready for Pickup" to mark the order as ready

Adjusting Price for Various DSP

1. Click "Menu" dash in top left
2. Click "View For" icon for the DSP you want to edit
3. Click "Price Adjuster" 
4. Set up your price adjustment for the chosen DSP, by dollar amount or percentage increase.



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