Senalysis for social media management
Connecting Social Media to Senalyis when your Accounts don't Appear
If you don't see the desired social media accounts when attempting to connect a business's social media accounts to Senalysis, follow the below steps. 1. On your Dashboard, select "Accounts." 2. Select, "Add Account." 3. Select, "Edit previous ...
How to Unpublish a post
Go to either the Ad Hoc Post or Campaign Post and click on the "-" button to unpublish Facebook, Twitter and Google Posts. Note: Instagram Posts can only be unpublished by logging into the Instagram Account and deleting the post there.
How to access Senalysis - the social media management tool
Log in to your Engage Command Center and click on the social media icon (shown below) on the left panel to access Senalysis - the social media management tool.
Social Media reports
Select Reporting and then select which platform you wish to view ; Facebook. Instagram or Twitter. Default period is previous 30 days, this can be updated. Scroll down page to see all the metrics available.
Adding a Trackable Short Link to your Social Media Posts
1. Click on the Link icon 2. Enter Description and paste in the URL link you want to shorten. Then click "Create Tracking Link". The link will be automatically added to your Post Caption.
How to create a Social Media Campaign
Social Media Campaigns allow you to group posts together under a Campaign Name. The Campaign may be based on a theme (e.g. Online Ordering Campaign) or duration (e.g. August Campaign) etc. 1. Click on 'Campaigns' and 'New Campaign.' 2. Select your ...
Saving Hashtags in your Hashtag Bank and inserting your Hashtags into a Social Media Post
To add hashtags to your social media posts in SENALYSIS, create a new post or edit an existing one. I. Create and Edit your Custom Hashtags - In the post, locate the hashtag icon and right click on it and select your restaurants name to bring up ...
Using the Media Library in SENALYSIS
Select "Social Media" from the navigation bar on the left hand side to launch SENALYSIS. Then select either create an ad- hoc post or a create a new post in a campaign and you will see the media library at the bottom of the Post modal. I. How to ...
Troubleshooting your Instagram Connection to Senalysis
Pre-Reqs for connecting Instagram to Senalysis Instagram offers three profile types: Personal, Business, and Creator. For full access to the Instagram features from Senalysis, (including engagement, direct publishing, and analytics), you need an ...
How do I reconnect my accounts if they get disconnected?
Occasionally Access Tokens expire and get invalided by Facebook and Google as part of their normal security practices. When this happens you need to login again to re-authenticate the connection and get an updated/valid access token. You will ...
Adding RSS News Feeds to Senalysis
Adding RSS News Feeds is a great way to keep abreast of industry news. 1. Log into the Senalysis Dashboard and click on "Streams" and the Click on "+" to add a new tab. 2. Give your Tab a name. 3. Click on "+" to add a new stream. 4. Click on RSS ...
How to create an Ad-Hoc Social Media Post in Senalysis
1. Log in to your Engage Command Center https://admin.spillover.com/ and click on the icon shown below on the left panel to access Senalysis 2. Select “Ad-Hoc” on the left Navigation in Senalysis and then select “New Post” 3. Typically you will build ...
How to create a Social Media Campaign using a Template from the Shared Library
1. Log in to your Engage Command Center https://admin.spillover.com/ and click on the icon shown below on the left panel to access Senalysis 2. Select “Templates” on the left Navigation in Senalysis and then select “Shared Templates” 3. Select the ...
How to add your Twitter, Facebook, Instagram accounts to Senalysis - to view and manage your posts
Finding the "Add Accounts" section in Senalysis Log in to your Engage Command Center and click on the social media icon shown below on the left panel to access Senalysis Click on "Accounts" on the left Navigation in Senalysis and then click on the ...
Guidance on Photos for your Social Posts
Types of Photos Photos are an essential part of showcasing your restaurant on your website and also on social media. In addition to your Logo and Main Home Page or Profile Photos, here is some guidance on the types of photos that will help you ...