Getting Started Guides
How to Contact Support
It's easy to contact our Spillover Support staff! We're available 7 days a week to make updates or field issues regarding any of your Spillover solutions. HOW TO LOG A SUPPORT TICKET: There are three different ways to log a Support Ticket Using the ...
Guide 3: Getting Started with your Senalysis Reputation Management Solution
Connecting Accounts: How to Add your Social Media Accounts to Senalysis - to View and Manage your Posts How to add your google business to Senalysis - to view and manage reviews How to add your Yelp account to Senalysis - to view and manage reviews ...
Guide 6: Getting Started with your Engage eCommerce Store
1. eCommerce Store User Guide Accessing your eCommerce Store Admin Managing Orders Refunding Payments Editing and adding products Customizing your Storefront, Checkout & Notification Emails 2. Managing Digital Gift Card Sales and Redemption 3. ...
Guide 1: Getting Started with your Engage Management Dashboard
Training Video : Tour of the new Engage Dashboard Links to additional support articles: Accessing the Engage Management Dashboard and Logging In How to Reset your Password Engage Dashboard Overview Accessing the Campaign Calendar to view all ...
Spillover's Activation Process
Step 1. You will receive an Intro Email from your Activation Project Manager with a checklist of items to discuss in your Activation Kickoff Call. Intro Email will list the Spillover Products and Services you have licensed along with a checklist of ...
Guide 4: Getting started with your Engage Website Management Tools
Adding a Home Page Popup message to your website Adding an event to your Website Events Calendar Adding Blog Posts to your website Making simple edits to your website pages e.g. editing About Us copy Updating your Website Navigation Making Simple ...
Guide 5: Getting Started with your Engage Online Ordering Solution
Training Video 1: Overview of your Online Ordering Admin (Web Browser) Topics Covered in this Video & Links to Additional Support Articles: Enabling/Disabling your Online Ordering via the Admin Updating a Menu item and Enabling/Disabling a menu Item ...
Guide 2: Getting Started with your Engage Internet Marketing System
1. Centralized Campaign Calendar Accessing the Engage Campaign Calendar to view all your email and social media campaigns Using Your Campaign Calendar: Filtering, Viewing Content, and Accessing Metrics Subscribe to your Campaign Calendar to view on ...