What is the Order Fee?
For
all orders at order.spillover.com, there is a $1 "Order Fee" ($2 for orders >$50). This fee covers the software licensing, is charged to the customer and
collected at the checkout. If you're using a Jupico Payment Gateway, Jupico will automatically deduct the Order
Fee prior to disbursement, so you won't be invoiced for these fees — no
fee/no action on your part.
What is the Catering Order Fee?
For all catering orders at order.spillover.com, there is a $2 "Order Fee" ($3 for orders >$200) charged to the customer at checkout.
What is the delivery fee if we have drivers?
For restaurants with in-house drivers, you can set up custom delivery fees by zone.
What is the IDH delivery fee?
-For restaurants using IHD Delivery, there are some additional fees at checkout: IHD fee, delivery fee, optional tip. Customer pays at checkout, no
fees on your part. -IHD Fee - $1.50 paid by customer (also option to cover the cost by restaurant to keep delivery costs lower for your customer)-Delivery Fee - IHD bids out the delivery to a network of drivers and cost is dynamic based on time, day, distance, etc. Customer sees/pays this fee at checkout.
-Optional Tip - paid at checkout and goes to IHD/driver.
-All fees are paid at checkout so collected by the restaurant. IHD
will invoice to collect fees ($1.50 IHD fee +
delivery fee + tip). Here's a good scenario
explanation for
IHD Delivery Billing.
How do we get paid for online orders?You'll receive revenue from your Online Orders into the bank accounts you set up with Jupico (or from your other preferred payment gateway provider). Ju
pico users can log into your Jupico Account to access info for payment reports and deposits.