1. Make sure you disable Auto Lock in the iPad Settings. The sound notification will not work if the iPad goes into sleep mode. To disable Auto Lock go to Settings -> Display & Brightness -> Auto-Lock = Never.
2. By default the Order Guru App should install with the correct notification settings. To check the Notification Settings go to Settings->SpillOrder. Make sure "Allow Notifications" is enabled and "Sounds" and "Banners" are both enabled and that "Banner Style" is set to Persistent.
3. Turn on Automatic Updates for your App Store so that you automatically download new releases of the SpillOrder App when they are available. Go to Settings->App Store and toggle ON App Updates.