Inhouse Delivery (IHD) FAQ and Common Delivery Issues

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• How to disable your IHD Delivery Service

  You can disable your IHD delivery service via your Spillover Online Ordering Admin. Go to Settings Click on Location Tab and then click on Location Name to access the location settings. Click on the Pickup/Delivery tab and then Toggle OFF IHD Save ...

• Accessing and Setting up your Inhouse Delivery (IHD) Account for Delivery Tracking

  Step 1: Log In to your Inhouse Delivery account and add your Mobile Number IHD is accessed via : app.inhousedelivery.com Log-in using the e-mail address and password given to you by Spillover. (choose login via email for your 1st login). Once you ...

• Tracking IHD Delivery Status in the Stream App

  The current IHD Delivery Current Status can be viewed in the Stream App. 1. The current status shows on the orders screen. 2. You can expand to view the full delivery timeline tracking.

• Managing Delivery Issues in SpillOrder (Redispatch, Reassign, Live Tracking & More)

  Managing Delivery Issues in SpillOrder SpillOrder deliveries are handled through third-party DSPs (Delivery Service Providers) via InHouse Delivery. SpillOrder includes built-in live tracking and delivery troubleshooting in both the app and the ...

• Online Ordering Fees FAQ

  What is the Order Fee? For all orders at order.spillover.com, there is a $1 "Order Fee" ($2 for orders >$50). This fee covers the software licensing, is charged to the customer and collected at the checkout. If you're using a Jupico Payment Gateway, ...